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Shipping & Returns Shipping & Returns

Shipping Cost

The shipping cost is calculated when you place your order, on a per item basis.  The packaging and courier cost is $7.50 for the first item and $0.10 for each additional item. 

 

Packaging

Customers appreciate our careful packaging.  Items will be packed in a cardboard box that is designed to withstand normal shipping conditions.  In addition, goods will be surrounded with shock absorbing material for extra protection.

 

Delivery

Within New Zealand, by courier, nationwide.  Deliveries are usually overnight, but you should allow up to 5 days for Rural delivery. 

Time taken for delivery of international orders will depend on the destination.    Refer to the table below.

 

International Shipping

International shipping charges will be passed on at cost.  International shipping costs are based on the destination, shipping method, weight and size of the package.  The order system will calculate a shipping charge based on local (NZ) shipping.   We will notify you of the actual shipping charges via email and these will be added to the amount of your order when the transaction is charged to your credit card. 

International Shipping rates vary depending upon the destination, size and weight of the package.  As a guide, here is an estimate of the shipping charges ($NZ).  Your preferred method of delivery (courier or economy) can be specified when you make your order. 

Destination Method

Est. Days

 Very Small

Small

Medium

Large

Extra Large

 

         **         
Asia Economy

10-20

$18.00 $31.00 $54.00 $79.00 $101.00

 

         
Australia Economy

10-15

$10.00 $15.00 $24.00 $35.00 $40.00

 

         
Europe Economy

14-20

$20.00 $36.00 $60.00 $87.00 $110.00

 

         
UK Economy

14-20

$20.00 $36.00 $60.00 $87.00 $110.00

 

         
USA Can Economy

10-20

$18.00 $31.00 $54.00 $79.00 $101.00

 

         
Rest of World Economy

15-25

$22.00 $38.00 $65.00 $98.00 $124.00

* The shipping costs shown are NZ Dollars and are estimates only.  The actual cost is based on weight.

** A 'Small' package can include approx 4-6 basic hot wheels on cards. 

 

Monitor Order

Once you have placed an order you can monitor progress with processing your order on-line, to see when the items were shipped.  Goods will not be sent until payment has cleared. 

 

Refund and Replacement Policy


Customers have 7 days from date of receipt of delivery to contact us if there is a shipping mistake or the goods were damaged during delivery.

If you received an item in error that does not match the packing order then please notify us immediately by email. 

If you receive goods that have been damaged during shipping and you want a refund or replacement, then please immediately notify us and return the parcel to the nearest Post Shop for inspection.  The product and packaging must be returned in original condition, as received by you. Where possible we will replace the damaged items, subject to availability.  Shipping costs will not be refunded.

No refund is given if the customer wishes to return the product due to a change of mind.


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Scott Dixon - framed set 2008 Indy 500 Winner
Scott Dixon - framed set 2008 Indy 500 Winner
$299.00
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Diecast Collectables specialises in1/64th scale diecast cars from Hot Wheels,with a select range of Johnny Lightning and Matchbox hot rods, muscle cars and classic collectables.Use of this site is subject to our terms and conditions.

Important information, like ourterms and conditions, can be found in the menu on the right. ===>

All products available from the DiecastCollectables website are sold in New Zealand Dollars. Internationalorders (fromoutside ofNew Zealand) will be subject to the exchange rate charged byyour credit card issuer.

International shipping costs will be added to your order. Check the estimate of internationalshipping costs, under shipping ===>

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